Privacy Policy
Last updated: August 14th 2023
This Privacy Policy explains how AlexCam (“we”, “us”, or “our”) collects, uses, and protects the personal information of our users (“you” or “your”) when you access or use our mobile application (the “App”).
Please read this Privacy Policy carefully before using our App. By using our App, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.
Information Collection and Use
We collect various types of personal information from you when you use our App, such as:
Account information: When you create an account on our App, we collect your email address, password, and other information that you provide. Device information: When you use our App on your device, we collect certain information about your device, such as device model, operating system, unique device identifier (UDID), IP address, etc. Usage information: When you use our App or interact with our content or features, we collect information about how you use our App, such as the pages you view, the time and duration of your sessions, the actions you take on our App, etc. Preference information: When you customize or personalize your App settings or preferences, we collect information about your choices and preferences, such as language preference, theme preference, notification preference, etc. Communication information: When you communicate with us or other users through our App or third-party platforms (such as social media), we collect information about your communication content, date, time, recipient, etc. We use the personal information we collect from you for various purposes, such as:
To provide, maintain, improve, and personalize our App and its features for you To communicate with you and respond to your inquiries or requests To send you marketing or promotional messages about our products or services or those of our partners or affiliates To analyze and measure the performance and effectiveness of our App and its features To protect and secure our App and its users from fraud or unauthorized access or use To comply with our legal obligations or enforce our rights or policies Information Sharing and Disclosure We do not sell or rent your personal information to third parties without your consent. We may share or disclose your personal information with third parties in the following circumstances:
With your consent: We may share or disclose your personal information with third parties when you give us your consent to do so. For example, we may ask for your consent to share your personal information with our partners or affiliates for marketing or advertising purposes. With our service providers: We may share or disclose your personal information with our service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer support, etc. We require our service providers to use your personal information only for the purposes for which we share it with them and to protect it in accordance with this Privacy Policy and applicable laws. With our business partners: We may share or disclose your personal information with our business partners who offer products or services that may be of interest to you or that complement our App. We require our business partners to use your personal information only for the purposes for which we share it with them and to protect it in accordance with this Privacy Policy and applicable laws. With other users: We may share or disclose your personal information with other users when you choose to interact with them through our App or third-party platforms (such as social media). For example, we may display your name, profile picture, and other information that you choose to share on your public profile or on the content that you post on our App or third-party platforms. For legal reasons: We may share or disclose your personal information with law enforcement, government authorities, courts, or other parties when we believe that it is necessary or appropriate to do so: (a) to comply with a legal obligation, request, or order; (b) to protect our rights, property, or safety, or those of our users or others; © to prevent, detect, or investigate fraud, security breaches, or illegal activities; (d) to enforce our Terms of Service or other policies; (e) to resolve disputes or claims; or (f) to cooperate with a merger, acquisition, sale, or other business transaction involving us or our assets. User Rights and Choices You have certain rights and choices regarding your personal information that we collect and use. Depending on the applicable laws and regulations in your jurisdiction, you may be able to:
Access: You may request access to your personal information that we hold and receive a copy of it. Update: You may request us to update or correct your personal information that is inaccurate or incomplete. Delete: You may request us to delete your personal information that we no longer need or have a legal basis to keep. Restrict: You may request us to restrict the processing of your personal information in certain circumstances, such as when you contest its accuracy or object to its use. Object: You may object to the processing of your personal information for certain purposes, such as direct marketing or profiling. Withdraw: You may withdraw your consent to the processing of your personal information at any time, if you have given us your consent previously. Portability: You may request us to transfer your personal information to another service provider in a structured, commonly used, and machine-readable format. To exercise any of these rights and choices, please contact us using the contact details provided below. We will respond to your request within a reasonable time frame and in accordance with the applicable laws and regulations. We may ask you to verify your identity before processing your request.
You also have the right to lodge a complaint with a data protection authority if you are not satisfied with how we handle your personal information.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption, firewalls, and other security technologies to safeguard your personal information while it is stored or transmitted by us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information or assume any liability for any breach of security or loss of data that occurs on our App or on any third-party platform.
You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. We advise you to choose a strong password and not to share it with anyone. If you suspect any unauthorized access or use of your account, please contact us immediately.
Children’s Privacy
Our App is not intended for children under the age of 13 (or under the age of 16 in some jurisdictions). We do not knowingly collect, use, or disclose any personal information from children under the age of 13 (or under the age of 16 in some jurisdictions) without the consent of their parents or guardians. If we become aware that we have collected any personal information from a child under the age of 13 (or under the age of 16 in some jurisdictions) without such consent, we will delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with any personal information without your consent, please contact us using the contact details provided below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or in the applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on our App and website and by sending you an email or a push notification (if you have opted-in to receive such notifications). We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us using the following contact details:
Thank you for using our App! We hope you enjoy it! 😊